The management policy is based on the following statements:
- Security of the information:
- Confidentiality: guarantee that only authorized persons access the information or service.
- Integrity: guarantee that the information or service is presented correctly.
- Availability: Meet SLAs and service requirements.
- Customer satisfaction. We are committed to their satisfaction.
- Compliance with customer, legal and regulatory requirements regarding quality and information security
- Continuous improvement.
- Leadership. The top management are leading by example.
- Participation of people. All people have autonomy and the opportunity to participate actively in the functioning of the Organisation.
- Approach based in:
- Processes. Customer orientation, improvement of internal communication and teamwork.
- From system to management. Interrelation among the processes.
- Facts for decision making. We measure, analyse, and make decisions focused to the improvement of the Organisation.
- Mutually beneficial relationships with suppliers and partners that provide long-term relationships.
Approved by Stefano Grassi, 25/10/2022
