Gilytics (gilytics.com) develops and provides a cloud solution for automated routing, design, analysis and comparison of energy, telecommunication and transport infrastructure (power lines, pipelines, roads, analytics, hydrogen, etc..).

Although we have been awarded international prizes and selected for competitive global programs, we don't sit on our laurels and always strive to improve our solution to help our clients.

Our ambition is to become the standard solution for the automated design of energy, telecommunications, and transportation infrastructure, and to make the planning process more transparent, digital, and democratic.

We’re seeking a Junior Sales Development Representative (SDR), preferably with a technical background in engineering, physics, IT, or geospatial sciences. You’ll play a key role in identifying and engaging potential clients in the electricity and infrastructure sectors, helping them discover how our technology can accelerate their transition to a sustainable energy future.

Join us in driving infrastructure through the transformation to a sustainable future

Responsibilities:

• Lead Generation & Prospecting:
  1. Identify and research potential clients in the energy, telecom, and transportation sectors.
  2. Initiate outbound outreach via email, phone, and social media to generate interest.
  3. Qualify inbound leads and schedule discovery calls for Account Executives..
• Sales Support:
  1. Collaborate with Account Executives to develop and execute outreach strategies.
  2. Maintain accurate records of interactions in the CRM system
  3. Assist in preparing sales materials, presentations, and product demos..
• Understand our customers.
  1. Learn and articulate the value of Gilytics’ SaaS solutions.
  2. Understand customer pain points, processes, and how our technology addresses them. 
  3. Clearly articulate the strength and value of Gilytics technology.
  4. Stay informed on industry trends, GIS applications, and infrastructure planning challenges
• Collaboration & Events:
  1. Work with marketing to support campaigns and events.
  2. Represent Gilytics at trade shows, webinars, and industry events (as needed).

Requirements:

• 1–3 years of experience in a sales or business development role, preferably in tech or engineering oriented SaaS, geospatial technology or tech.
• Degree in engineering, physics, geoinformatics, or a related technical field.
• Strong communication and interpersonal skills.
• Fluent in English. German (C2 level) and additional languages are a plus.
• Curious, proactive, and eager to grow in a fast-paced, mission-driven environment.
• Passion for the energy transition and digital transformation of the electricity industry.
• Self-motivated, curious, and eager to learn about technical solutions.
• Experience with CRM tools (e.g., Pipedrive, HubSpot) is a plus
• Experience and knowledge of electricity/power market (grid operators, utilities), renewables, EPCs and GIS technology is an advantage.
• A previous startup experience is a plus (seed round or Series A at least)

Team and conditions:

• Innovative, dynamic, flexible, and independent growing company with flexible working time
• Motivated, international team of different nationalities
• Lean, dynamic, and agile atmosphere
• High level of autonomy and ability to influence decisions
• An opportunity to make an impact on the industrial future and be part of disruptive and ground-breaking global projects
• Location: preferably Germany or Spain (remote work is possible), but from EU countries is also an option.
• Compensation package: fixed salary + OTE (On-Target Earnings)
• Corporate laptop and mobile phone provided
• IMPORTANT: we DO NOT sponsor any EU VISA application

Contact: jobs@gilytics.com

Gilytics (www.gilytics.com) is transforming how energy, telecom, and transport infrastructure is designed. Our cutting-edge cloud platform automates routing, design, and analysis for everything from power lines to hydrogen networks.

We’ve earned international recognition and continue pushing the limits to deliver unmatched value to our clients.

Our goal? To be the standard for automated infrastructure design and make planning more transparent, digital, and accessible.

We’re looking for a Customer Success Manager (Spain or Germany) to join our growing international team. If you’re passionate about customer relationships in the energy sector and love bridging teams to drive innovation, we want you!

Responsibilities

Understand our role in the industry

• Shape the Next Generation of Infrastructure: Master the complexities of linear infrastructure planning, collaborating with the Gilytics team and our customers to drive transformative change.
• Become a Visionary Connector: Engage with industry leaders at key events, translating their needs into innovative solutions that redefine infrastructure planning.
• Create a Dynamic Customer Partnership: Develop a strategic customer engagement model that fosters continuous collaboration and empowers our customers to achieve their vision.

Serve our customers

• Accelerate Customer Onboarding: plan and execute software roll-outs for new customers, ensuring a smooth onboarding experience.
• Foster Product Adoption Through Expert Training: conduct regular training sessions and provide updates on new product features to our customers.
• Lead Problem-Solving Workshops: organize workshops for customers focused on use cases and best practices, collaborating with the technical team to address specific challenges.
• Build a Dynamic Customer Community: Design and execute engaging customer events, fostering collaboration and knowledge exchange.
• Architect Future-Proof Solutions: Identify customer pain points and design seamless product integrations that drive efficiency and innovation.
• Be the Customer's Strategic Partner: identify customers’ needs and create a vision of how our product integrates into processes and existing IT landscapes.
• Translate Vision into Reality: Advocate for customers and resolve customer issues with the help of Gilytics product development team
• Connect the Innovation Dots: Bridge the gap between sales, customers, and product development, ensuring a cohesive and dynamic innovation cycle
• Ignite Continuous Engagement: keep clients engaged and regularly using Gilytics products

Be a strong member of the team

• Champion Customer Priorities: Manage and prioritize requests with laser focus, collaborating with product development to deliver rapid solutions.
• Drive Strategic Revenue Expansion: Identify upselling opportunities and ensure seamless subscription renewals, maximizing customer lifetime value .
• Be the customer support champion: Optimize the customer support process for efficient handling of inquiries and ongoing improvement of customer experience.
• Pioneer Customer Success Metrics: Define and measure key performance indicators, shaping the future of customer engagement at Gilytics.
• Empower Sales & Marketing with Product Expertise: Educate and support the Marketing and Sales Team to ensure product related customer communication can be completed in an efficient and timely manner.
• Team Building: Travel to meet with the team in our office in Valencia.

Qualifications

Education & Technical Background

• Master’s degree in Geoinformatics, Environmental/Civil or Electrical Engineering, Physics, or a related technical field.
• Alternatively, a business degree combined with strong technical acumen and understanding of spatial or energy systems.
• Solid understanding of energy network planning, spatial and environmental assessment, and GIS-based modelling for infrastructure design.

Professional Experience

• 4+ years of professional experience in B2B customer relationship management, customer success, or product management, ideally within SaaS, GIS, utilities, or energy sectors.
• Proven ability to manage international enterprise clients, ensuring high satisfaction, adoption, and retention.
• Experience in project management, requirements analysis, and conceptual system design, translating complex technical needs into actionable solutions.
• Skilled in data analysis and reporting, generating insights from customer usage and performance metrics.

Skills & Competencies

• Strong analytical mindset, attention to detail, and data-driven decision-making.
• Excellent communication and stakeholder-management skills, able to interact effectively with technical and non-technical audiences.
• Highly organized with the ability to prioritize across multiple projects and deadlines.
• Familiarity with Agile/SCRUM methodologies and collaborative digital workflows (e.g., Jira, Confluence, etc.).
• Demonstrated proactive approach: anticipate challenges, propose strategic initiatives, and drive continuous improvement.

Mindset & Cultural Fit

• Thrive in diverse, cross-cultural environments, bringing a global perspective to customer engagement.
• Curious and self-driven learner, eager to master new technologies and understand the evolving energy sector.
• Collaborative, empathetic, and customer-focused personality with a passion for solving complex challenges.

Languages

• Fluent English (spoken and written).
• Professional proficiency in Spanish, German or French are highly valued.

What we offer

• Pioneer the Future of Energy: Directly impact the global energy transition, shaping the future with disruptive technology.
• Accelerate Your Career by Changing the Energy World: Join a fast-paced, impact-driven tech startup and grow alongside a highly motivated team.
• Work Where You Thrive: Choose the flexibility of remote work within Germany or join our vibrant team on-site.
• Experience True Work-Life Agility and a Culture of Innovation: Enjoy flexible working hours and a dynamic, friendly, and agile culture.
• Your Ideas Matter: Enjoy a high level of autonomy and a direct influence on key decisions.
• Corporate laptop and smartphone are provided.
• Residence in Spain or Germany (WE DO NOT SPONSOR VISA)

We are always interested in talents' application for positions as software developers, project managers, GIS data analysts, business developers, marketing, for internship, junior and senior positions.

If you are interested and motivated in working in the energy field and to personally experience how important and critical is the role of our clients in making the Earth a better place and how much efforts they put to reduce the impact on the environment, don't hesitate to send us your CV and motivation letter explaining us why you would like to work at Gilytics! We don't bite anyone...