Gilytics quality management policy is based on the following statements:
- Security of the information:
- Confidentiality: guarantee that only authorized persons access the information or service.
- Integrity: guarantee that the information or service is presented correctly.
- Availability: Meet SLAs and service requirements.
- Customer satisfaction. We are committed to their satisfaction.
- Compliance with customer, legal and regulatory requirements regarding quality and information security
- Continuous improvement.
- Leadership: The top management are leading by example.
- Participation of people: All people have autonomy and the opportunity to participate actively in the functioning of the Organisation.
- Approach based in:
- Processes. Customer orientation, improvement of internal communication and teamwork.
- From system to management: Interrelation among the processes.
- Facts for decision making: We measure, analyse, and make decisions focused on the improvement of the Organisation.
- Mutually beneficial relationships with suppliers and partners that provide long-term relationships.
- Climate change awareness: Gilytics is committed to reducing its environmental footprint and addressing climate change through responsible practices in our operations, like avoiding paper or plastic usage and reducing carbon footprint by using public transportation and no air traveling in favour of train. Furthermore, Gilytics mission of optimizing linear infrastructure design is critical to energy transition policies related to fighting climate change.
